Trusted IT Partner

Your Cybersecurity & IT Partner

Affordable, expert IT protection for small businesses and home users. Get peace of mind with professional support and security.

Some Of Our Clients

What We Do

Comprehensive IT support and cybersecurity services designed for small businesses and home users.

IT Support

Expert help when you need it. Remote and on-site support for all your tech needs.

Software Assistance

Installation, updates, and optimization for all your software and systems.

Cybersecurity Protection

Stay protected from threats with real-time monitoring and advanced security.

Choose Your Protection Plan

Simple, transparent pricing with no hidden fees. All plans include expert support.

Essential Cyber Protection

Basic software support and online safety for home users and small businesses
£40.00 /month
24/7 live chat and email support
Email setup and Outlook troubleshooting
Microsoft product installation and activation assistance
Multi-factor authentication setup for account safety
License verification and replacement guidance
VPN configuration guidance
Microsoft server ongoing maintenance & patches
Email security and phishing protection tips
Remote troubleshooting for software errors
Quick guide for safe software downloads practices
Threat alert monitoring & proactive advice
Get Started

Professional Cyber Defense

Advanced protection and proactive remote IT support
£50.00 /month
Everything in Essential, plus:
Priority 24/7 live chat support
Network/Wi-Fi troubleshooting guidance
Remote desktop support
Firewall guidance
Advanced troubleshooting for Office & Windows issues
Web content protection
Microsoft server installation & basic maintenance
Monthly system health, backup, and security report
Cloud backup monitoring & restoration
Simple account audit for multi-factor and password hygiene
Guidance on ransomware prevention & malware containment
Get Started

Advanced Cyber Security

Full protection, proactive monitoring, and threat prevention
£70.00 /month
Everything in Professional, plus:
Dedicated support representative for your account
Full Windows and Office cleanup & optimization
Antivirus installation & ongoing maintenance
Advanced email security & anti-phishing setup
Multi-factor authentication management
VPN configuration & remote access guidance
Microsoft server ongoing maintenance & patches
Endpoint Detection & Response (EDR) monitoring
Proactive workstation & server maintenance
Quarterly system performance & security report
Threat alert monitoring & proactive advice
Monthly security tips newsletter
Get Started

Why Choose SoftwarePal?

Real results from real partnerships with small businesses and home users across the UK.

97%

Issues resolved remotely

24/7

Human support available

100+

Businesses trust us

What Our Clients Say

Don’t just take our word for it — hear from businesses and individuals we protect every day.

Need support now?

Our team is ready to help you resolve any IT issues quickly and efficiently.

Common questions about SoftwarePal

We deliver professional, fully remote IT support tailored for small offices and online businesses. Our services cover Windows system troubleshooting, Microsoft 365 and Exchange setup, cloud data and email migration, endpoint security and antivirus deployment, firewall and VPN configuration, automated backups, disaster-recovery checks, software deployment, license activation support, and network optimization including Wi‑Fi and routers. Our goal is to keep your business running smoothly, securely, and without downtime.

Yes, we provide true 24/7 IT support. No matter the time or day, our team is ready to assist you through live chat, tickets, email, or WhatsApp. This ensures your business stays productive and protected at all times, even outside standard business hours.

Security and trust are our top priorities. We use industry‑trusted remote support tools such as TeamViewer, AnyDesk, and Microsoft Quick Assist. Before starting any session, we request client approval, and for sensitive actions like system changes or file removal, we always ask for written confirmation. You can watch everything in real time, giving you complete transparency and peace of mind.

We offer three flexible monthly plans designed to scale with your business needs:

• Essential (£40/month): Support for up to 2 devices, 24/7 live chat, and priority response within 4 hours.
• Professional (£50/month): Support for up to 5 devices, 24/7 live chat, and response within 2 hours.
• Advanced (£70/month): Support for up to 10 devices, 24/7 live chat, and response in under 1 hour.

All plans include expert remote IT support with no long‑term contracts.

We focus exclusively on high‑quality remote IT services. While we don’t offer hardware repair or on‑site visits, we can remotely diagnose hardware‑related issues and guide you on the best next steps, helping you save time and avoid unnecessary costs.